Privacy Policy

Project Choose Love LLC does not sell your personal information. We use information you provide to respond to inquiries, manage bookings and services, process transactions, and send emails you choose to receive. We disclose information to service providers as needed for these purposes and when required by applicable law.

Who we are

Project Choose Love LLC ("we," "us," or "our") operates this website, MelissaNicoleLove.com, which presents the speaking, coaching, and organizational learning services of Melissa Nicole Love. ProjectChooseLove.com is our company's earlier web address, and visits to this website through that address are covered by this policy. For questions about this policy or your information, email melissa@projectchooselove.com.

Information we collect

• Inquiries. When you submit a speaking or organizational inquiry form, we receive what you enter, such as your name, email address, organization, and details about your request.

• Bookings. Our booking buttons open Calendly, a scheduling service, where you enter details such as your name, email address, and preferred time. Calendly shares your booking with us.

• Email sign-up. If you subscribe to our emails, we receive your email address, any other details the sign-up form requests, and a record of your consent and confirmation.

• Payments. When you pay for a service, the payment service you use processes your payment information. We receive the transaction details we need for our records and to deliver the service, such as your name, contact details, what you paid for, the amount, the date, and the payment status.

• Messages. If you email us, we receive your email address and the contents of your message.

• Website use. Wix, the platform that hosts this website, automatically collects technical information such as your IP address, browser and device type, the pages you view, and the website that referred you.

How we use information

We use this information to respond to inquiries, schedule and deliver services, process payments and keep transaction records, send emails you have chosen to receive, understand and improve this website, keep it secure, and meet legal obligations.

Emails we send

Service messages. When you contact us, book a call, or pay for a service, we or our service providers send the messages needed to respond and deliver it, such as replies, booking details, receipts, and session information. These are not marketing emails.

Marketing emails. Submitting an inquiry or booking a conversation does not subscribe you to marketing emails. To receive email updates, you must sign up and then confirm your subscription through the confirmation email we send. Every marketing email includes an unsubscribe link, and you can ask us to remove you at any time.

Where information is kept and who receives it

Information is maintained in our business accounts and in the platforms of the service providers we use to run this website and deliver our services. These providers handle information on our behalf:

• Wix: website hosting, inquiry forms, contact records, and visitor statistics.

• Calendly: call scheduling.

• Usercentrics: our cookie consent banner and the record of your cookie choices.

• Payment services: payments made through this website's checkout are processed by the payment provider connected to it. Payments sent to us directly, outside this website, are processed by the service you choose.

• Email services: our business email and the service we use to send email updates.

We also disclose information when required by applicable law.